Privacy Policy for MasterHost

Effective Date: March 20, 2026

MasterHost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by MasterHost.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, MasterHost.

1. Information We Collect

We collect information you provide directly to us when you use our Service:

• Account Information: We collect your name, email address, and phone number when you create an account to host or register for events.
• Payment Information: All payments are securely processed by our third-party payment processor, Razorpay. We do not store or collect your payment card details.
• Device Data (Push Notifications): We may collect device tokens via Firebase Cloud Messaging to send you important updates regarding your event registrations and tickets.

2. Sensitive Permissions (Camera)

The MasterHost app requests access to your device's Camera. This permission is strictly used only for the purpose of scanning Event Ticket QR Codes locally on your device. We do not record, save, or upload any photos or videos from your camera to our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service.
• Process transactions and send you related information, including confirmations and receipts.
• Send you technical notices, updates, security alerts, and support messages.
• Manage event registrations and ticket validation.

4. Third-Party Services

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. Currently, we utilize:

• Supabase: For secure database management and user authentication.
• Firebase (Google): For delivering push notifications.
• Razorpay: For secure payment processing.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Your Rights & Data Deletion

You have the right to request access to the personal data we hold about you and to ask that your personal data be corrected or deleted. To request the deletion of your account and associated data, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@masterhost.space

Website: https://masterhost.space